“Shelley handled my superhero urban fantasy novel, Human. She is a good editor, able to catch those sneaky grammatical errors that sneak in when the author is distracted. I’m pretty certain commas breed every time you save… but I digress. Additionally, she acts professionally; her communications are clear and courteous, and the work itself is done within the planned timeline.
Where she really shines, though, is in finding and pointing out when a novel is unclear or doesn’t make sense, and then explaining the problem without being cruel or vague or altering your voice. That’s so much better than “This section doesn’t work, but I couldn’t tell you why.”
My book is stronger (and prettier) for her work. Thanks, Shelley.”